Tracking Your Personal Miles

Personal miles are the miles you drive when you’re offline — when you’re not waiting for requests or giving rides —  such as when you’re running personal errands. Your Flexdrive rental has built-in mileage tracking. It’s connected to your Lyft app so you can see how many personal miles you’ve driven and how many personal miles you have left in your pricing plan.

A quick note: The example shown here may not match the pricing and personal miles plans in your region.

If you’re on a Flexdrive limited personal miles plan:

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When you’re offline, you can swipe up to see how many personal miles you’ve driven, and how many are included in your current pricing plan. 

In this example, you’ve driven 45 personal miles from the 200 Personal Miles plan. If it’s your first week renting from Express Drive, the personal miles in your plan will be prorated by the number of days you rented during your first week.


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Tap Personal miles to see more details, including how many miles you’ve driven from the pricing plan you selected and how many miles are left in your plan. 

In this example, you’ve driven 45 personal miles from the 200 Personal Miles plan and you have 155 personal miles left. You’ll also see when your personal miles usage was last updated. In this example, it was updated 5 minutes ago. Personal miles tracking updates every 5 miles, as well as every time you turn your engine on or off.

All pricing plans reset every Monday at 4:59 AM.

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We’ll send you a text message as well as a notification in your app when you have 50 personal miles left in the plan you selected. If you need to go over the personal miles in your plan, you can always get extra — just pay as you go.



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If you go over the personal miles included in your plan, we’ll send you a text message as well as a notification in your app.You can change your plan from week to week in your Lyft Driver app, and the new plan will go into effect the following Monday at 5 AM. Change your plan.

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In the Pricing plan section of your app, you’ll be able to see how many of your extra personal miles you’ve driven. 

In this example, you’ve driven 40 personal miles out of the additional 50 personal miles you purchased. 


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If you go over the personal miles included in your plan, we’ll add the extra personal miles fee plus any applicable taxes to the minimum amount you need to earn to cash out with Express Pay.  Head to your Earnings tab ($) to see how much you’ve earned toward your weekly rental costs and how much more you need to earn to unlock Express Pay. 

In this example, $25 plus tax in extra personal miles fee was added to the weekly rental cost, which now totals $244.68 with earnings of $189.50.

 

If you’re on a Flexdrive Unlimited plan:

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When you’re offline, swipe up to see which pricing plan you’ve selected. Tap Personal miles to see how many miles you’ve driven that week.

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On the Pricing plan section of your app, you’ll see how many personal miles you’ve driven that week. 

In this example, you’ve driven 45 personal miles and are on the Unlimited plan. You’ll also see when your personal miles usage was last updated. In this example, it was updated 5 minutes ago. Personal miles tracking updates every 5 miles, as well as every time you turn your engine on or off.

All pricing plans reset every Monday at 4:59 AM. If you selected a pricing plan, click below from your phone to track your miles.



All the Ways We’re Making Lyft Work Better for You This Spring

We believe it’s our responsibility to make Lyft work for anyone striving to provide for themselves and their families. Today, we’re announcing a new suite of features and app improvements designed to help make driving work better for you — all of them launching this spring.

These updates build on the work we began last fall when we introduced new tipping options and added rating protection so circumstances outside your control don’t impact your rating. It’s a part of our commitment to deliver flexibility and financial security to our driver community.

All of these updates are designed to help you find high-earning opportunities, give rides easily, and get clearer feedback and support. This is just a sneak peek of what we’re releasing, so stay tuned for additional announcements in the coming weeks.

We’re making it easier to find all the week’s high-earning opportunities

Reliable earnings should be a sure thing. Planning tools, bonus details, and demand forecasts are now easily discoverable in your Earnings tab. Launching next week, we’ll show you the best times to drive in your city as well as tell you where and when demand will be highest.

 
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“It absolutely helped increase my earnings from being able to pinpoint those high [demand] areas or see where the demand will be or at what time the demand will be higher. so now I’m not chasing rides, as we call it, I’m literally just there at the right time when the demand is happening.”

  • Crystal has been driving with Lyft for four years and recognizes the value of knowing when and where to drive

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We’re replacing pesky extra taps with simple, error-proof swipes

Say goodbye to accidental drop-offs. Just swipe once to Pickup and once to Drop-off. The app will prompt you when it’s time to swipe, so you can focus on giving rides.

 
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“The app actually does an amazing job to make it easy for us to perform the proper way to pickup in the shortest time possible — and to drop off the riders at the right time.”

  • Majed remembers the exact day he signed up to drive with Lyft in 2016. He prides himself on providing an excellent experience — from his luxury car to his seamless pickups

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We’re making it easier to find kudos and helpful feedback — as well as tips for improvement

We’re putting your ratings, kudos, and comments from passengers in a single, easy-to-find spot: your app. You’ll see what your passengers love most about your rides, as well as any areas to improve. If we notice a pattern in your feedback, we’ll suggest tips on how to improve.

 
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“I read the comments. Everybody reads the comments .... It's not a monetary thing — it's the simple fact that people appreciate the small things you do for them.”

  • Damarya drives in Oakland and wants all his feedback in the app in one place — rather than a weekly email

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